Privacy Policy

At, your privacy is important. As a result, we want you to know how we collect and use your personal information to provide you with this website (the “Site”), the online store and related services (together, the “Services”). This privacy policy (the “Privacy Policy”) explains our practices in this regard. Please read it carefully.

By using the Site, you consent to our use of your personal information as set out below. If you don’t consent to us using your information in the ways set out in this Policy, you will not be able to use our Site.


Who is

We are, an Irish company with company number 539004 and our registered office at Balsoon, Bective, Navan, Co. Meath. We provide the Services to you from Ireland.


What information do we collect?

Any personal information which you volunteer to will be treated strictly in accordance with the Data Protection Acts 1988-2018

We collect or receive the following types of personal information:

  • Account details: such as username, email address and password;
  • Order and delivery details: such as your name, address, email address, phone number or phone number;
  • Newsletter and direct marketing details: newsletter and direct marketing subscription choices,email address, mobile phone number or postal address;
  • Information when you contact us: such as name, email address or telephone number;
  • Technical information: such as IP address and browser information;
  • Information received from cookies: see our Cookie Policy for more information;
  • Business partners: in certain circumstances, we may receive your personal information from our business partners.


How do we use this information?

We use the information we collect and receive for the following purposes:

  • To provide the Services– for example we will use the information you provide to create your account, to make sure you receive the product you have requested and to process billing. We may also use the technical information we receive to identify and correct issues.
  • To contact you – we may use your contact details to contact you with service announcements, such as to confirm your order. In addition, we may use your contact details to send you promotional messages (in accordance with applicable laws). You can change your preferences around promotional messages at any time, but we reserve the right to contact you in connection to service-related issues.
  • To improve our services – we may use certain information received to develop insights into how our services are used. For example, it helps us understand the products that people like and dislike. This allows us to continually improve our Site and to serve you better. This may involve providing you with customised content or options.
  • Security and preventing fraud – we may use your information to keep our systems and users safe.


Who we share your information with

We do not share your information with third parties other than as set out in this Policy. We may share your information in the following circumstances:

  • Service providers: We may need to share personal information we our service providers, such as where necessary to provide our services to you. For example, we may share your information we our courier company to deliver your order. Likewise, we may also share information with our payment processor to complete the transaction. If there has been a breach of our Terms of Use, we may also share personal information with our legal advisors. All of our service providers will be obliged to keep your personal information safe and secure.
  • Consent: We will share your information with a third party where you have allowed us to do so.
  • Business [Transfer]: Where some or all of our company and/or its assets may potentially be or have been acquired, we may need to transfer your personal information to the new or prospective owners.
  • Legal and safety: In certain instances, we may share information where we reasonably believe that it is necessary for legal reasons, to defend our legal rights, to enforce our Terms of Use or to protect our rights, property, users, customers or the safety of any person. For example, we may provide personal information where ordered by a court to do so.

Please note that third party cookies are available on our website and third parties may directly obtain information through these tools. See our Cookies Policy for more information.


How long do we keep personal information?

We keep personal data for as long as is necessary in light of the purposes set out in this Policy. In order to provide the services, we generally store your personal information for the duration of your account.

You can delete your account at any time by visiting the settings option on your account or by sending an email to It usually takes us about 30 days to delete your personal information.

We may retain certain personal information for a longer period of time if required to do so by law.


Our security

We use appropriate security to keep personal information secure. Unfortunately, as nothing sent over the internet is 100% secure, we cannot guarantee the security of personal information. You can help keep your personal information secure by choosing a strong password and by not sharing it with anyone.


Your rights

You have the right to request

  • A copy of data we hold about you (Right of Access)
  • That any error in data we hold about you is corrected (Right of Rectification)
  • That data we hold about you be erased, unless we have a countervailing interest or legal obligation to retain it (Right of Erasure)
  • That we refrain from processing data for a specific purpose (Right to Restrict processing)
  • A copy of the data in a structured, commonly used and machine readable form to enable you to reuse your personal data for your own purposes across different services (Right of Data Portability)

We will acced to any such valid requests with 30 calendar days of the receipt of a valid request in writing. Please send all requests by email to


Where we store personal information

We generally store personal information on servers located inside the European Economic Area. However, in certain cases it may be necessary for us to transfer certain information to servers located outside of the EU. It is important to be aware that the privacy protections in certain jurisdictions may not be equivalent to those in Europe. We only transfer your information outside the EEA where permitted by law and ensuring that it is subject to appropriate protections.


Changes to this Policy

Our practices and Services may change over time as our business develops and we may need to inform you of changes to how we collect and use personal information. As a result, we may make changes to this Privacy Policy from time to time. This policy was last updated on 25 May 2018.

If we make changes to the Policy, we will indicate here so please check back periodically. If we make material changes to this Policy, we will take reasonable steps to notify you, such as by email or popups on the Site.

If you are unhappy with the changes that we propose, you are free to close your account with us. Alternatively, you can continue to use our products. If you continue to use our services after the date any revised Privacy Policy comes into force, you will be deemed to have consented to the revised Privacy Policy.


Governing Law and Jurisdiction

This legal notice and all issues regarding this website are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.


Delay or failure on our part in enforcing any of our rights shall not constitute a waiver by us of our rights and remedies. If any part of this Privacy Notice is held to be invalid or unenforceable, the validity or enforceability of the remainder will not be affected.


If you have any queries about this Policy or our privacy practices, email us on



This privacy policy was written by data protection consultants at